Before placing your order, please measure both the space where you plan to place the furniture and the access route the furniture will need to take during delivery. 

For larger furniture such as sofas, we strongly recommend measuring not only the intended placement area, but also all access points the product will need to pass through, including entrances, doorways, corridors, staircases and lifts. 

You can find the detailed dimensions of each product on its respective product page.

Gently wipe the surface with a soft, dry cloth or use a low-suction vacuum cleaner to remove dust and debris.

To help maintain the leather’s natural finish and protective coating, we recommend using dedicated leather care products, such as a leather conditioner or care essence, on a regular basis.

As leather is sensitive to moisture, avoid direct contact with water, beverages or other liquids. Do not expose the sofa to direct heat from hairdryers, heaters or other heat sources, as excessive heat may cause the leather to deform or become damaged.

Aniline leather, which undergoes minimal surface treatment, is particularly sensitive to direct sunlight. We recommend positioning your sofa away from prolonged exposure to sunlight or using curtains or blinds to help protect the leather.

We offer free delivery service to one local address if your total bill is above S$500 or a minimum fee of $80 for your purchase.

Refer to Delivery Charges.

FOC for lift accessible and 1st non-lift accessible storey. 

$20 per item per floor thereafter. Fees also apply to stairs within landed properties, apartments or HDB maisonettes. 

FOC staircase charges does not apply to special staircases eg spiral type.

Additional charges will be quoted on case by case basis if delivery is deemed feasible by transport service provider. 

Payable in cash to transport service provider before completion of delivery. 

No staircase charges for handheld items such as pillows, small footstools and leather cleaning kit.

For example 

staircase charges to 3rd floor: 

• 2.5ER + COUL  = + $40 
• 2.5S2U = +$20 
• Dining Table = +$20

For our customised Made-To-Order sofas, it takes around 8 -10 weeks from your date of order. Should your order consist of Furniture, we will select the later date so that you will only incur 1 delivery charge (should your total purchase be less than S$500) or even free delivery as the deliveries are not split. 

Should you wish to have your furniture delivered earlier, there will be a separate delivery charge for it, please refer to our Delivery Charges to find out more. We require at least 3 working days to process your delivery request for on-hand stocks. 

During peak periods, such as Chinese New Year, Hari Raya, Deepavali and Christmas, we require at least 14 working days. 

We request for your kind understanding that during these peak periods, deliveries are subject to our delivery schedules.

Most of our sofas come with various configuration options that can be configured to suit your living space, 

with more than 17 leather and fabric options & more than 400 colour options too!

For products purchased in-store, please contact the store where you made your purchase to submit an after-sales service request.